Daewoo DSL-17D4 Guía de usuario descargar pdf (Pagina 38)

Return Policy and Warranty

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

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Channel Master TV has a standard one (1) year limited warranty from the original purchase date. During the rst

ninety (90) days, your warranty covers both parts and labor. After ninety (90) days, and for the remainder of the one

year warranty period, your warranty covers parts alone. Certain limitations and exclusions apply.

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Dealers and consumers can return any In-Warranty Channel Master product to the Warranty department for repair

or replacement. For In-Warranty service the consumer or dealer must call Technical Service and request an RMA

number in order to return the product. The returned product must have the RMA number visible on the box and

must include the bill of sale showing the unit is within the warranty period. If the unit is found to be defective under

our Warranty Policy Channel Master will repair or replace the item at no charge. Products outside of the warranty

period should not be returned to Channel Master with the exception of any product requested by Technical Support

to be accessed for quality assurance purposes. Technical Service Phone: +1.877.746.7261 * Some products have

extended term warranty periods.

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 Subject to the provisions of this Warranty, CHANNEL MASTER warrants that the equipment and software

described in Paragraph  will conform to our specications in all material respect and that the equipment will be free

from material defects in materials and workmanship during the Limited Warranty period.  This Warranty applies

to all original purchases by Customers of CHANNEL MASTER (“Equipment”). The warranties set forth herein are

not transferable.  The Effective period of this Warranty will start on the date of purchase of the Equipment or the

date of installation by a CHANNEL MASTER approved technician and will end, for the Equipment, ninety (90) day

later (for all component parts and system upgrades), unless otherwise expressed or provided herein (in each case

the “Warranty Period”).



 If an item of Equipment malfunctions or fails in normal use within the applicable Warranty Period:  The

Customer shall notify CHANNEL MASTER within thirty (30) days of the problem.  CHANNEL MASTER will, at its

option, either resolve the problem over the telephone or provide the customer with a Return Authorization (“RMA”)

Number and the address to which the customer may ship the defective item;  If the problem can not be resolved

over the telephone, the Customer shall attach a label showing the RMA number to each returned item, and include

a description of the problem. The Customer shall, at his or her own cost, properly pack the item to be returned, mark

the RMA# on the outside of the box, prepay the insurance and shipping charges, and ship the item to the specied

CHANNEL MASTER location.  Unauthorized return of any equipment, whether in or out of warranty, will be

subject to a handling charge, in addition to all repair and all transportation charges.  CHANNEL MASTER will, at

its sole option, repair or replace the returned item. If replaced, the replacement item may be new or refurbished; if

refurbished it will be equivalent in operation to new Equipment. If a returned item is replaced by CHANNEL MASTER,

the Customer agrees that the returned item will become the property of CHANNEL MASTER.  CHANNEL

MASTER will complete the exchange of CHANNEL MASTER manufactured equipment returned under this Warranty

within a reasonable time, subject to lead-times from factory, and will make a good faith effort to minimize any and all

delays where possible; and  CHANNEL MASTER will, at its cost, ship the repaired item or replacement to the

Customer. If the Customer requests express shipping, the Customer will pay CHANNEL MASTER an expediting fee.

 Equipment which is repaired or replaced by CHANNEL MASTER under this Warranty will be covered under all of

the provisions of this Warranty for the remainder of the applicable Warranty period (for that particular equipment) from

the date of repair or replacement, whichever is longer.  If equipment is repaired beyond effective warranty dates

or if abnormal usage had occurred, Customer shall be charged applicable rates and the Customer will be advised

of the estimated charges prior to repair by CHANNEL MASTER's authorized service center.  The price of out-

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Daewoo DSL-17D4 Guía de usuario Pagina 38

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